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Climb to higher ground with our professional
support team.
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Higher Standards
"We love CDM's software,
it is very flexible and easy to use, but the real reason we
continue to remain a client is their service, I just can't
buy that kind of support anywhere else!"
Calvin Norway, Yale New Haven Hospital, New Haven, CT
DataBase Doctor™
Clinical Data Management's DataBase Doctor service provides
trauma departments with in-depth review, analysis and recommendations
for their trauma registry program. We evaluate server and
workstation characteristics and configurations as it relates
to your trauma registry. The software is analyzed for update
levels, index configuration and user/security setup. The database
is analyzed for data integrity, pattern, code and field validity
and much more and the general health of your patient database
is reviewed and analyzed.
CDM recommendations utilize our many years experience
maintaining the growth and usability of trauma registry systems.
After our thorough analysis of your system, we will provide
a written analysis and recommendations. This report will contain
summary reports; detail reports and suggestions on how to
better utilize your system and maintain solid, complete, and
reportable patient data. CDM recommends that this type of
analysis should be done on your database every couple of years
and, in particular, prior to any type of outside review of
your system. Contact CDM for more information and pricing.
Consultation Visit
CDM offers a one day on-site consultation visit service.
This consultation visit can be used for a variety of purposes:
meeting with the department's trauma administrators; review
of DataBase Doctor recommendations; special project review;
registry integration into program goals; or integration of
registry into grant/research or community goals. Contact CDM
for more information and pricing.
Custom Imports
CDM services include building custom imports to import
data from other formats including ascii, comma and tab delimited.
Typical data sets include demographic, procedure, diagnosis
and financial data. If you would like more information contact
CDM.
Custom Exports
CDM also offers custom export creation. Data can be exported
out of all CDM systems to ascii, comma and tab delimited formats
and others. Call CDM for more information.
Re-Tutoring
CDM offers Re-Tutoring services for departments where
staff has changed and new employees may need beginner training.
While tutor sessions are NOT meant to replace the training
courses offered by CDM, they will enable new users to learn
the basics in a short period of time. Most tutor sessions
are held via remote connection to your computer for a full
hands-on experience. Remote connections can be via PcAnywhere,
RAS, VPN or modem. Sessions typically do not extend beyond
one hour due to "information overload". For more
details and pricing contact CDM.
ACS Review Support
The Clinical Data Management support team will be on call
for you during outside reviews such as ACS or State reviews.
During reviews, a senior staff member will be available at
all times to assist you. Services typically include help runnning
reports the reviewers request for immediate access. Just call
the Support Hub before your review for the name and cell phone
number of the senior staff member on call for you.
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